oldworldchristmas

<p>If you can&#x2019;t remember your password please use the &#x201C;reset your password&#x201D; option by using our password recovery page. If you are not able to reset your password then please contact our customer service department at&#xA0;<a href="mailto:customerservice@oldworldchristmas.com" style=" text-decoration: none;" id="isPasted">customerservice@oldworldchristmas.com</a> or chat with us on our website.</p>

If you can’t remember your password please use the “reset your password” option by using our password recovery page. If you are not able to reset your password then please contact our customer service department at customerservice@oldworldchristmas.c

What do I do if I forget my password?

Personal Account

How/Why set up an account?

What is the wishlist and how does it work?

What is the story behind Old World Christmas?

What is Ginger Cottages?

What are Ginger Cottages Secrets?

How do I find a retired piece?

General FAQs

What do I do if my ornament arrives broken or damaged?

OWC 2025 Holiday Shipping Deadlines:

Returns Policy

Returns

Where is Old World Christmas located and where are the packages shipped from?

Where does Old World Christmas ship to?

How will the ornaments come packed?

Does Old World Christmas offer expedited shipping?

What is the status of my order?

Shipping

Do you have a current ornament checklist?

Do you have a catalog that I can download?

How long before an item that is out stock becomes available?

What forms of payment do we take?

Does Old World Christmas offer personalized/customized ornaments?

Does Old World Christmas charge sales tax?

Ordering

How can I identify the size of an item?

Where are your products made?

Can I personalize my ornament?

Product Questions

How do I become a authorized retailer?

Become a Wholesale Partner

What do I do if I forget my password?Updated 3 months ago